What to do if the water meter verification period has expired?


What is an overdue flow meter control?


Delay is a violation by the owner of the water meter of the deadline for verifying its compliance with metrological parameters.
The water meter passport always indicates the date when its initial verification was carried out.

A single calibration interval is established for cold and hot water meters.
It is 6 years. Reference. The date of verification of the flow meter is indicated in receipts for utility bills. It is written next to the column where the owner writes the current water meter readings.

How to find out when verification is required

The countdown of the period begins from the date of the last verification performed. The primary event is carried out at the manufacturer's plant, the second one is carried out at home. Many citizens confuse dates and start counting from the production date, which is erroneous.

In order not to make a mistake with the deadlines, you can control the date of the next verification from the receipt for payment of utility services. As a rule, management companies automatically set verification dates.

Possible consequences and penalties

The main consequence of delay is an increase in utility bills for water. At first, payments for the supplied resource will be calculated by payment centers based on its average consumption over the last six months.

In the future, the amount of payments for water will increase, since the calculations will begin to take into account the standard along with an increasing coefficient.
There are no penalties for delaying the verification procedure .
The consumer may incur a large debt as a result of recalculation for the entire period when the flow meter was not verified. Such a debt can be challenged in court. Fines can only be imposed when the consumer has damaged the seal on the water meter or torn it off.

What to do if you missed the control deadline?

In this case, it is recommended to proceed according to the following plan:

  1. Contact the management company that maintains the house.
    This is done orally or in writing. The consumer can choose the company that will carry out the verification work. To do this, he personally goes to the selected organization and enters into an agreement with it. It is important to check whether such companies have accreditation certificates. Only the presence of this document confirms their right to conduct such operations. The validity of the certificate is checked through the website of the Federal Agency for Accreditation.

  2. Wait for a specialist from the management company or another selected organization to carry out verification work.

  3. Based on the results of the measurements taken, obtain a certificate from a specialist.
    It will confirm the successful completion of the verification procedure. If the verification fails, the specialist issues an order to the consumer regarding the need to replace the flow meter.
  4. Receive a water meter verification report from a specialist and sign it in 2 copies.
  5. Send one copy of the act to the resource supplying organization. He will confirm the successful completion of the procedure.
  6. If the water meter needs to be replaced based on the results of verification activities, then a specialist from the management company is additionally invited to dismantle the old device and install a new one. After this, the specialist seals it and draws up a report. It must be signed by both the specialist and the consumer. One copy of the act is sent to the resource supply company.

After completing the verification work, it is necessary to draw up an application for recalculation. It is written in free form.

It records the following information:

  • The management company where the document is sent, its location;
  • Full name and address of the person applying;
  • explanation of the reason for the delay in verification;
  • an indication that the procedure was carried out (the organization and the date of the verification are written);
  • please recalculate with reference to clause 61 of the Government Decree dated May 6, 2011, number 354.

Attention. The application must be signed. It must also contain the date on which it was compiled. It is recommended to attach documents confirming the fact that the flow meter has been verified. These are copies of the certificate and the certificate of completion of the procedure.

Do they recalculate after checking water meters for 2020?

There are situations when the water meter verification has already been completed, but the management company refuses to recalculate. In this article we will tell you what to do in this case and what is the procedure for recalculating payments for water after checking the water meter.

If we thoroughly examine this issue, it turns out that the management company’s refusal to carry out recalculation after verification is a lawful action on its part. After all, the water meter has been verified and is now in proper condition. It follows from this that there is no need to change meter readings, reconcile them with standards, or calculate the time of verification intervals before further verification is carried out.

The rules for providing utility services to homeowners are regulated by Decree of the Government of Russia No. 354 of May 6, 2011 (hereinafter referred to as the Rules):

RULES FOR THE PROVISION OF PUBLIC SERVICES VI. Procedure for calculating and paying utility bills

clause 61. If, during the verification of the reliability of the information provided by the consumer about the readings of individual, common (apartment), room metering devices and (or) checking their condition, the contractor establishes that the meter is in good condition, including the seals on it are not damaged, but there are discrepancies between the readings of the metering device (distributors) being checked and the volume of the utility resource that was presented by the consumer to the contractor and used by the contractor when calculating the amount of payment for utility services for the billing period preceding the inspection, then the contractor is obliged to recalculate the amount of payment for utility services and send it to the consumer within the time limits established for payment of utilities for the billing period in which the contractor carried out an inspection, a requirement to make an additional charge for utility services provided to the consumer, or a notification of the amount of payment for utility services overcharged to the consumer. Excess amounts paid by the consumer are subject to offset when paying for future billing periods. The amount of the fee must be recalculated based on the readings taken by the contractor during the inspection of the meter being checked. In this case, unless the consumer proves otherwise, the volume (quantity) of the utility resource in the amount of the identified difference in readings is considered to be consumed by the consumer during the billing period in which the check was carried out by the contractor.

Clause 81 (12) of these Rules clearly stipulates that a meter whose calibration interval has expired is considered out of order. It follows from this that data for calculating water charges, which are submitted based on the readings of such a water meter, will not be accepted.

RULES FOR THE PROVISION OF PUBLIC SERVICES

VI. Procedure for calculating and paying utility bills

81(12). The metering device is considered to be out of order in the following cases:

a) failure of metering devices to display measurement results;

b) violation of control seals and (or) verification marks;

c) mechanical damage to the metering device;

d) exceeding the permissible error of the meter readings;

e) expiration of the verification interval for verification of metering devices.

During the first three months after the occurrence of such a situation, the subscriber will pay for water according to the average monthly readings, and after the expiration of this period - according to consumption standards (clauses 59, 60 of the Rules).

RULES FOR THE PROVISION OF PUBLIC SERVICES

VI. Procedure for calculating and paying utility bills

59 b) in case of failure by the consumer to provide readings of an individual, general (apartment), room meter for the billing period within the time limits established by these Rules, or an agreement containing provisions for the provision of utility services, or a decision of the general meeting of owners of premises in an apartment building - starting from the billing period for which the consumer did not provide meter readings to the billing period (inclusive), for which the consumer provided the meter readings to the contractor, but no more than 3 billing periods in a row;

60. Upon expiration of the maximum number of billing periods specified in paragraph 59 of these Rules, for which the payment for a utility service is determined according to the data provided for in the specified paragraph, the payment for a utility service provided to a residential premises is calculated in accordance with paragraph 42 of these Rules in cases , provided for in subparagraphs “a” and “c” of paragraph 59 of these Rules, based on standards for the consumption of utilities using an increasing factor, the value of which is taken equal to 1.5, and in cases provided for in subparagraph “b” of paragraph 59 of these Rules, based on utility consumption standards.

After the expiration of the maximum number of billing periods specified in paragraph 59 of these Rules, for which the payment for utility services is determined according to the data provided for in this paragraph, the payment for utility services provided to non-residential premises is calculated in accordance with paragraph 43 of these Rules.

When calculating fees for utility services in accordance with this paragraph, differentiation of tariffs by day zones and other criteria is not applied.

Only after completion of the water meter verification and official confirmation of its performance (verification certificate), payment is resumed based on the readings of the water meter. However, before this, it is necessary that the subscriber’s verified water meter be officially put into operation. In this case, it is necessary to draw up a Certificate of Commissioning of the water meter, after which the device is sealed (this procedure is described in detail in clause 81(6) of the Rules).

RULES FOR THE PROVISION OF PUBLIC SERVICES

VII. The procedure for accounting for utilities using metering devices, the grounds and procedure for checking the condition of metering devices and the correctness of taking their readings

81(6). Based on the results of checking the metering device, the contractor draws up an act of putting the metering device into operation, which indicates:

a) date, time and address of putting the metering device into operation;

b) last names, first names, patronymics, positions and contact details of persons who took part in the procedure for putting the metering device into operation;

c) the type and serial number of the installed metering device, as well as the location of its installation;

d) a decision to commission or refuse to commission a metering device, indicating the grounds for such refusal;

e) in the case of putting the metering device into operation, the readings of the metering device at the time of completion of the procedure for putting the metering device into operation and an indication of the places on the metering device where control disposable number seals (control seals) are installed;

Based on the water meter data specified in the act of putting it into operation, payments for water begin after the meter has been verified. This is done according to the same procedure that is provided for installing a new water meter (when the calculation of payments for water starts from zero), and not by checking the old one.

In this case, it is worth writing an official complaint to the settlement center, in which you express your agreement with the requirements of the Rules for the procedure for putting the water meter into operation after its verification. This document must indicate that the current Rules do not provide for the possibility of recalculating payments for water “retroactively”, based on the readings of a water meter found to be in good working order based on the results of an inspection. On this basis, it is worth demanding that additional payments for water be cancelled.

If there is no response to your appeal, then you can send another one - to the housing inspectorate in your area or to the prosecutor's office (as a rule, they respond to requests related to housing and communal services).

Please note that such an appeal is only appropriate if you have all the required documents on hand, namely:

  • Act on verification of the water meter;
  • An act on putting a specific water meter into operation.

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Let's consider the points that are related to the general household consumption of cold water in Moscow. These include:

  • Water consumption (cold) for cleaning entrances;
  • Using water to water plants that grow in the local area;
  • Water consumption for washing network type wires;
  • Presence of losses during transportation.

For hot water, recalculation is carried out even if the subscriber has a water meter installed:

  • Recalculation for the amount of water that is discharged into the sewer during repair work;
  • Hot water is considered to be used by residents during the pressing process in the house (when test pressure is created);
  • If significant losses of hot water are detected in water supply networks.

As a rule, the calibration interval of a water meter depends on the specific manufacturer of water meters.

Currently, on average, this interval is 4-5 years for hot water supply systems and up to 6 years for cold water supply systems.

Thrifty owners try to check the water meter in advance. In this case, any hitches and delays will not lead to extra amounts in bills for water.

We recommend that you monitor the serviceability of your meters and do not miss the dates of the next verifications.

If controversial issues arise regarding payment for water consumption services, do not hesitate to defend your own interests, referring to the legislative acts of the Russian Federation regulating the rules for providing public services to the population.

This is the only way to pay not some ephemeral sums billed by the management company, but to pay exclusively for the amount of water (cold/hot) that you and your family actually consumed during the reporting period (according to meter readings).

Periodic monitoring of the accuracy of the water meter readings, which many homes have, and its serviceability, is necessary as a measure to prevent overpayment or underpayment for utilities. The verification process requires a specific, established period. At the same time, dozens of residential property owners every day are among those who have overdue the mandatory procedure.

In order to understand what should be done if you forget about the verification deadlines, you need to know which actions, according to established legislation, are the most correct.

Each residential owner pays for consumed hot and cold water based on meter readings. All water meters have a passport, which indicates the year of manufacture of the device and information about its service life. The issue of the accuracy of the device data is relevant for homeowners, since the correctness of the payment depends on their correctness.

The technical capabilities of the meter may change over time. If there are any deviations in the performance of the device, it is dismantled and subsequently replaced with new equipment.

Companies with the appropriate license have the legal authority to check the serviceability of the meter. This could be Vodokanal or a private company.
The main indicator is whether they have an accreditation permit. Verification is not required to be carried out free of charge, regardless of which city we are talking about - Moscow or Arkhangelsk. A specialist performs verification using mobile metrological equipment. In this case, the meter can be checked on site, or dismantled and delivered to the laboratory.

When choosing an inspection organization, you should focus on whether it has accreditation, and adhere to the principle that it is preferable to entrust verification to a reliable company that is better than little-known companies.

To carry out the recalculation procedure, an application from the apartment owner is required. This document must indicate the full name of the owner of the property, the address of the residential premises, and the reason for which the recalculation needs to be made. The application also indicates the name of the organization to which it is being submitted. Download a sample application from our website. ⇐

To carry out recalculation, in case of delay, you should contact the HOA, where you can get advice on this issue. Contacts with the management organization make it possible to gain access to accurate information on the issue of correct execution of recalculation.

In order to submit an application for adjustment of payment for services, it is necessary to call a specialist who has the right of access to carry out verification. If we are talking about a private company, then you should check whether it has the appropriate license.

In order to accept verification results, regulatory agencies review documentation that meets established standards. The specialist invited to your home must document information that, based on the verification results, the meter is in good condition.

The completed inspection report includes data on the presence of seals, that the meter’s errors do not exceed 2%, as well as the date of manufacture of the device. As a result, to apply for recalculation, the apartment owner needs to submit the following documents:

  • Maintenance contract;
  • Acceptance certificate;
  • Certificate of verification performed.

A package of documents along with the application is submitted to the Housing Office. The most common period for consideration of an application is from 5 to 10 days.

According to the legislation and current rules, after the expiration of the inter-verification period, the performance indicators of the meter must be verified with the parameters established for it. If the time set for diagnosis has expired, then payment in the first three months will be calculated according to the average, and in the future - simply according to house standards. The homeowner will not be fined for delay, even if the verification period expired several months or years ago. In this case, material losses will still occur, because the tenant will have to pay an increased rate for water consumption.

If you live in an apartment that is equipped with water meters, you should pay attention to when the inter-verification period, which is indicated in the passport of your device, expires and avoid delaying it.

For reliable water metering today, going through this procedure does not present any difficulties. In the event that a situation with a delay has arisen and you are forced to resolve the issue in an emergency mode, do not panic. A verification will be carried out, a specialist will examine the condition of the device and fill out all the paperwork, and the newly concluded contract will be handed over. And then you have to submit an application for recalculation. It won’t be difficult to complete all these steps, but in the future, it’s much better to remember that checking the meter is included in the personal responsibilities of the homeowner, and the timing of it matters.

Apartment residents are responsible for paying utility bills. Most citizens switched to paying payments based on water meter readings. Utility bills are calculated using a computerized system. The likelihood of incorrect calculations has been significantly reduced. But residents have the right to recalculate their water bills. There must be good reasons for this. The procedure itself is carried out in accordance with the procedure established by law.

Consumers are charged utility bills, both based on the readings of meters installed in their apartments and devices that record general household consumption.

If citizens do not have flow meters installed in their homes, then bills are sent to the apartment building in accordance with consumption standards adopted in the region. This rule is stipulated in the government decree dated 05/06/2011 under number 354.

Water may be recalculated for consumers. Based on its results, it is possible to charge higher amounts for utilities. This happens more often due to water meter inspections. You may receive receipts with amounts less than usual. But there must be clear reasons for this. Recalculation of the amount of payment for utility services is carried out based on the amount that the consumer previously paid to the settlement center and the amount that should be charged by the settlement center in reality, taking into account the circumstances.

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If there are individual meters, the procedure will be possible in the following situations:

  1. An inspection of the flow meters by representatives of the management company showed that the consumer reported overestimated or underestimated readings. This is the main reason when recalculation of water after verification is necessary.
  2. The apartment is not connected to the water supply network correctly. The fact is established during verification. It is confirmed by the act. The consumer is charged additional fees for the billing period for which violations were committed. It is also his responsibility to correct the incorrect connection. If it is not possible to find out the date of the violation, then a recalculation is made for the previous 3 months. This is stated in paragraph 62 of the Resolution number 354.
  3. The operation of the flow meters is disrupted. Recalculation of water costs will be necessary if the resident independently removes seals from devices or misses the deadline for checking water meters.
  4. The water supply to citizens' apartments is carried out with violations. Recalculation of housing and communal services receipts is done when supply companies supply resources with interruptions beyond the norm. Residents who are supplied with low-quality water can count on a reduction in their utility bills. Consumers are additionally paid a fine for violation by supply companies. The rule is fixed in Part 4 of Art. 157 LCD.

The procedure is possible at the initiative of the Criminal Code. The residents themselves can demand a reduction in the amount of their utility bills.

Representatives of the management company who have inspected the accounting devices draw up a report. The document serves as the basis for recalculating the accrued water charges.

If the procedure is initiated by the consumer himself, then he needs to send an application to the supplying organization. It is the water utility. The application is registered. Additional documentation is attached to it. These may be inspection reports or conclusions about the fact of supplying poor-quality water.

The supplying organization considers the consumer's request within 5 working days. After this, she must make recalculations for water according to the meters. What the consumer overpaid for a given period will be credited to him when making payments in subsequent months. For some time it will be possible to pay for hot and cold water per person at a reduced amount.

If the procedure was initiated by the management company or water utility, then citizens can obtain information about it by reading the act. Residents of apartments are required to familiarize themselves with this document. The water utility must submit the inspection report to the consumer for signing. The document describes in detail the very fact of violation of the consumption of a utility resource and how it happened. The act also indicates the amount to be recalculated and its size.

The consumer can challenge the document. He has the right to refer to the fact that the violation arose after checking the water meters. The tenant may also point out the inadequate performance of the water utility itself in supplying the resource. Complaints are sent to both the housing inspectorate and the prosecutor's office.

Payments for utilities during the first 3 months are calculated to citizens based on average consumption. At the end of this period, recalculation will be possible according to the standards provided for in the corresponding region. This scheme applies only to those consumers who have water meters installed in their homes. Citizens who do not use water meters are initially charged for the resource according to average standards.

The new regulation established by the legislation of the Russian Federation states that recalculation for water should be made within 6 months. At the end of the six-month period, management company employees or water utility employees personally visit apartments and take down meter data.

The consumer will need to submit an application. Documentation is attached to it:

  • flowmeter verification report;
  • certificate of measurement of hot water temperature;
  • a document confirming the fact of shutdown of water supply;
  • conclusion about inadequate water quality.

The consumer can also oblige the management organization to provide him with excerpts from the book of requests to eliminate violations.

If a tenant does not have a flow meter in his apartment, but he needs to leave for a certain time, then he must contact the water utility. A certificate should be submitted to the organization's subscriber department. The document must state that there will be no occupants in the home for some time. In this case, it is important to indicate specific dates for the absence of water consumers in the apartment.

To confirm the fact of a business trip, citizens can, along with an application for recalculation of utility bills, submit to the water utility a certificate from work about sending them on a business trip.

The rules for the provision of public services, SanPiN, require that the hot water temperature be at least 65 0 C. Deviations from this standard are possible within 3 0 C (maximum - 5 0 C at night). When hot water is supplied to consumers below the 40-degree mark, a recalculation is made for it. It will be paid like cold. If hot water does not meet the 65-degree standard, then the apartment tenant’s payment will be reduced by 0.1%.

A citizen applies to the Criminal Code. According to the instructions of paragraph 104 of the Resolution number 354, the executor is obliged to register the appeal in the journal. The Criminal Code is given 2 hours to verify the violation. Based on its results, an act is formed. One copy of it is given to the consumer. Based on this, recalculations for hot water will be made in the future.

The Criminal Code cannot refuse to verify the fact of a violation. If this happens, then the residents have the right to formulate an act themselves. Based on this, a fine will be subsequently imposed on the management organization.

After drawing up the Criminal Code act, the tenant writes an application for recalculation for hot water of inadequate quality. Both documents are submitted to the management organization or water utility (if settlements are made directly with it). The application must be accompanied by documents confirming the duration of the period of supply of poor quality water. It is being clarified under paragraph 112 of the Resolution number 354.

Only those organizations with whom the consumer has entered into an agreement are responsible for the supply of the resource. Water supply to apartments is often carried out by heat supply companies. They are also responsible for ensuring that the temperature of the water meets the standard. At the same time, they are only responsible for delivering the resource to the place where the central system is separated from the brownie system. Management companies are already responsible for supplying water to residents’ apartments. It is to them that you should contact the request for recalculation for hot water.

There is no single format for this document. It must contain the name and address of the organization to which the appeal is sent. The applicant himself must indicate his full name and address. The document should set out the reasons for the recalculation. It is important to justify your demands.

The application must contain the period in accordance with which recalculation for hot water should be made. It contains all the attached documentation. At the end there is a signature and the date the application was written. You can use the following sample of this document.

This procedure is possible if the tenant is absent from the apartment for 5 days in a row or more. The rule is fixed in paragraph 86 of the Resolution under number 354. However, recalculation is impossible in relation to the needs of the common property of an apartment building. The tenant must submit an application to the management company or water utility. He must attach documentation to it proving the need to leave the city.

The application may be submitted both before and after departure. In the second case, the document must be handed over to the contractor within a month after returning to the apartment. This requirement is fixed in paragraph 91 of Resolution 354. Recalculation is not made when the owners of the premises bear general expenses for gas supply, electricity supply and heating services.

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If you miss the one-month deadline for sending the application, then a recalculation will not be made for a person temporarily absent from the residential premises. Executors also refuse to recount consumers due to their failure to provide evidence of absence from the apartment.

Refusal is possible due to the fact that the person did not organize access for representatives of the management company to his home. The refusal is sent to the citizen at his place of residence.

Is it possible to recalculate if the water meter readings were submitted after more than 3 or 6 months?

The procedure is impossible in such a situation. This does not comply with Resolution 354 of the Government of the Russian Federation. You are allowed to submit an application for recalculation only no later than 30 days from the date of termination of your temporary absence from your home.

A recount will be possible if a citizen is absent from the apartment for a long time, but regularly submits applications to the Criminal Code. In this case, at the end of the 6-month period, a company employee must visit the housing and take measurements.

If the organization’s employees refuse to recount, then file a complaint with their management. The document is drawn up in written format. It sets out the essence of the complaint.

If, even after contacting management, the company does not want to recalculate, then it is necessary to go to the housing inspectorate. A written complaint is submitted to this authority. It states the fact of violation. It is necessary to make links to articles and attach the results of research of networks in the apartment by specialists. Written evidence of any violations will be required. The document is written in two copies. One should have a note indicating its transfer to the housing inspectorate. The citizen keeps this copy for himself.

If the water bill is not recalculated, the complaint may be considered within 30 days. This period may be extended. Usually it takes about 3 days to register an application. Within a month, the housing inspectorate checks all the facts. Inquiries are made during this period.

Is it possible to obtain a recalculation of water payments if, after checking the meters, they were found to be suitable and in good working order, but the verification period has expired?

The verification was supposed to be in 2014, but was done only now in February 2020.

If the check is not carried out on time without your fault, then a recalculation cannot be made. By cr. To the extent possible, in this case it can be challenged on general civil law grounds. As for the individual regulations governing inspections and responsibility for them, I hope my colleagues will give a detailed answer with links below (the question is not simple).

The serviceability of the meter is not a reason for recalculation.

After the verification period for metering devices has expired, it is necessary to carry out verification or replace the meter. The verification period is indicated in the technical passport of the meter. In accordance with clause 9 of Article 34 of the Government of the Russian Federation No. 354, the consumer is obliged to ensure that the collective (common house), individual, common (apartment), room metering devices installed at the consumer’s expense are carried out within the time limits established by the technical documentation for the metering device, having previously informed the contractor on the planned date of removal of the metering device for its verification and the date of installation of the metering device based on the results of its verification, except for cases when the agreement containing provisions on the provision of utility services provides for the obligation of the contractor to carry out maintenance of such metering devices, as well as to send to the contractor a copy of the verification certificate or other document certifying the results of verification of the metering device, carried out in accordance with the provisions of the legislation of the Russian Federation on ensuring the uniformity of measurements.

If the meter verification period has expired, charges for the consumed utility service are made according to the standard.

Payment for a utility service provided to a consumer in a residential or non-residential premises for the billing period is determined based on the calculated average monthly volume of consumption of a utility resource by the consumer, determined according to the readings of an individual or general (apartment) meter for a period of at least 6 months (for heating - based on average monthly volume of consumption during the heating period in cases where, in accordance with paragraph 42(1) of these Rules, when determining the amount of payment for heating, the readings of an individual or general (apartment) metering device are used), and if the period of operation of the metering device was less than 6 months - then for the actual period of operation of the meter, but not less than 3 months (for heating - not less than 3 months of the heating period in cases where, in accordance with paragraph 42(1) of these Rules, when determining the amount of payment for heating, the readings of individual or general (apartment) ) metering device), in the following cases and for the specified billing periods: a) in case of failure or loss of an individual, common (apartment), room metering device previously put into operation or the expiration of its service life, determined by the period of time before the next verification, - starting from the date when the specified events occurred, and if the date cannot be determined, then from the billing period in which the specified events occurred until the date when the accounting of the utility resource was resumed by putting into operation an individual, common (apartment) that meets the established requirements ), room metering device, but no more than 3 billing periods in a row for residential premises and no more than 2 billing periods in a row for non-residential premises;

Recalculation is possible only if the management company charged you according to the standard, and not according to the average consumption for the last 3 months before the expiration of the meter verification period.

If they refuse to do a recalculation, you need to receive a written refusal to recalculate (if they don’t give you a personal consultation, write a registered letter with a notification and a list of the attachments, a pre-trial claim about the recalculation requirements); If within 10 days after receiving the letter the Criminal Code has not recalculated, then feel free to file a claim in court. The court will evaluate the evidence you presented in the case, based on clauses 14, 31, 32, 42 of the Rules for the provision of public services to citizens, approved by Decree of the Government of the Russian Federation No. 307 dated May 23, 2006 “On the procedure for providing public services to citizens”, clause 13 of Art. 155 Housing Code of the Russian Federation, Art. 36 of the Law of the Russian Federation “On the Protection of Consumer Rights”. Your management company needed to timely calculate and issue you a monthly payment according to the “consumption standard”, taking into account the fulfillment of the following conditions: - warn the consumer in writing (30 days in advance) about the upcoming change in payment; - provide the consumer the period for verification of individual water metering devices is no more than 30 days, and the fee is set according to the average monthly readings of individual metering devices; - upon expiration of the period for verification, issue the next monthly invoice not according to individual metering devices (IMU), but according to the consumption standard, if not provision by the consumer of documents on verification of the IPU within the prescribed period. This did not happen - then they will recalculate and force your management company to pay you these funds.

The document referred to in Pavel’s response has become invalid since July 1, 2016 (RF Government Decree No. 307 of May 23, 2006).

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Does it matter when the delay was noticed?


The moment the verification delay is discovered determines how much the consumer will ultimately overpay for water.

If it is identified immediately, the owner of the device will pay for the supplied resource at an average value for a short time, after which payments will begin to accrue to him based on actual consumption.

If the delay was detected after some time, then the amount of accrued utility bills for water will increase over time.

Important! Prolonged disregard for overdue payments leads to the fact that settlement centers recalculate according to the standard, taking into account the increasing coefficient. As a result, the consumer may receive a receipt with a multi-thousand dollar debt for water.

How to correctly calculate the cost of water if the mandatory period for checking the meter has expired

If a utility consumer is late in checking water meters, then their readings become invalid. For such cases, the rules of payment for the consumption of communal resources without metering devices are determined by municipalities independently.

In some territorial entities, before the implementation of control measures, you will have to pay for water according to the established requirements for individual consumption of the resource. Other management companies, if the accounting period has ended, carry out calculations based on the average monthly consumption for the 3-6 months preceding the period in which the specified events occurred.

It should be remembered that different regions of the country may have different standards for the consumption of cold and hot water.

Calculation of fees for a resource, taking into account the delay

If the consumer does not take care of checking the water meter in time, then if the period has expired, the device will be considered faulty.

If the procedure was not carried out on time, then the consumer will be charged utility bills for water over a 3-month period based on average monthly consumption . This rule is fixed in paragraphs. “a” clause 59 of the government decree of May 6, 2011 number 354.

If during the specified period the consumer does not take care of checking the flow meter, then after the period has expired, payment for water will be carried out according to the standard. In this case, a multiplying factor will be applied.

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