I lost all my documents. How to restore them?

November 12, 2018
Documentation
Oksana Kislenkova

Documents tend to deteriorate over time and even get lost. In addition, they can be stolen. In any case, the loss of certain certificates causes many problems. Some don't know what to do. Lost your documents? Where can I go to get them restored? And how much will it be? Every person needs to understand these issues, because no one is immune from the situations described. Next, we will look at several types of papers that are lost and stolen more often than others. Namely, documents for an apartment, a car and an identity card.

Where to go

Has the person lost his documents? What to do in this situation? It is necessary to restore the relevant certificates as soon as possible. But where?

Unfortunately, it is impossible to give a definite answer to such a question. Most documents can be easily reissued through Goszagrannik and can be requested at passport offices, the Federal Migration Service or migration services. Documents for the apartment are restored in Rosreestr, cadastral chambers and on the State Register website. If we are talking about certificates of title to property, it is recommended to contact a notary office for the relevant documentation.

In this case, vehicle extracts are issued by MREO, State Traffic Inspectorates and the State Traffic Safety Inspectorate. Speaking about title documents for cars, you can contact a notary. Notary offices usually store copies of concluded agreements.

No paper. What to do if you have lost your documents

Nowadays, people most often write about a lost or found document on the Internet: on various websites and on social networks. Some people are lucky and get their lost items returned to them. However, scammers may respond to messages, promising to return what they lost, and after receiving a reward, they will disappear.

That’s why many people go to the police: each department has a kind of lost and found office, where everything that people found and brought is stored. But you will definitely have to contact law enforcement if your documents are stolen.

Passport

If your passport was stolen, then you need to go to the police, write a statement about the theft, receive a notification coupon that your application was accepted, and go with it to the migration service. If the thief is found, then in the framework of a criminal case he can be brought a civil claim for compensation for damages associated with the replacement of documents.

If your passport was burned in a fire, you need to get a certificate about this from the Main Directorate of the Ministry of Emergency Situations of Russia for the Belgorod Region and go with it to the migration service.

If you have lost your passport, you must write an application for its restoration to the migration service. In this case, you will also need to pay a fine for loss - from 100 to 300 rubles .

To restore your passport, you need to provide any available documents: marriage certificate, birth certificate, or photocopies of a lost (stolen) passport. Even if there are no documents left, it’s okay. If you already had a passport, as part of the lost case, migration service employees will establish the person’s identity and issue a new document.

You also need to bring two 3 x 4 photographs to the migration service and pay a state fee of 1.5 thousand rubles . A duplicate passport (i.e., the restored document will have the same validity period as the lost one) will be issued at the place of residence within ten days, at the place of stay (in another region) - within a month.

While the passport is being restored, migrant workers can issue a temporary identity card. To do this, you need to submit another 3 x 4 photo. A temporary ID has the same powers as a passport, so if you have lost other documents, it will help you recover them.

But if you lose your foreign passport, a duplicate is not provided; you will have to get it again.

Military ID

To restore your military ID, you need to contact the military registration and enlistment office. Provide a passport or other identification document and four 3 x 4 photos. If you are under 27 years old and have not completed military service, then you also need a medical certificate.

If your military ID was stolen or burned in a fire, you will not pay a fine, but if you lost it, you will pay from 100 to 500 rubles .

The military ID will be restored in about a month (if you applied at a location other than your place of registration, it may take longer). The military registration and enlistment office will have to check the documents provided and make written requests to the military unit where the person served. There is no state duty when restoring a military ID.

Driver's license

To restore your driver's license, you need to contact the interdistrict registration and examination department of the State Traffic Safety Inspectorate with a passport or other identification document. The MREO has an all-Russian database, so the place of registration does not matter.

The state fee for replacing a license is 2,000 rubles , if you apply through the State Services website, then 1,400 . After paying the fee and submitting the application, the certificate will be issued in an hour and a half - for the same period as the lost one.

If the validity period of the missing license has come to an end, then you can undergo a medical examination, present a medical certificate to the MREO and receive a new license, as if replaced upon expiration, for ten years.

There is no penalty for losing your driver's license.

TIN

The taxpayer identification number is restored at any inspection of the Federal Tax Service, regardless of the place of registration. You need to come there with a passport and pay a 300 ruble state fee. A new taxpayer registration certificate will be issued in five working days, but the TIN itself will not change: it is assigned once and for all.

Medical policy

To restore a medical policy, you need to bring your passport and SNILS (individual personal account insurance number) to any policy issuing point, regardless of the place of registration. Based on these documents, you will be issued a temporary certificate, which will be the basis for the provision of free medical care.

The policy will be ready within a month. And completely free.

SNILS

To obtain a duplicate of SNILS, you must contact any branch of the pension fund, regardless of the place of registration. All you need is a passport and an application for a duplicate.

SNILS is restored on the day of application. The procedure is free.

Bank card

The main thing you need to know if you lose your bank card is that it needs to be blocked immediately. This can be done through your personal account, by calling the hotline or at the nearest branch of the relevant bank. In this case, the online bank is not blocked. In addition, you can withdraw cash from your account at a bank branch.

It takes an average of two to four weeks to restore a plastic card. Each bank costs this service differently. Sometimes when a card is restored, its conditions change.

Store cards

Store discount and bonus cards are restored by first name, last name, phone number and date of birth. And completely free. In this case, all bonuses that were on the lost card will remain.

A quick guide to personal appeal

Has a citizen lost his documents? What to do? You need to prepare for the process of document recovery. But how? How to behave?

The exact algorithm of actions directly depends on which document is being restored. Next, let's look at the universal instructions. It generally describes any recovery of lost, damaged or stolen civil certificates.

The guidelines for implementing the task are as follows:

Create a specific package of papers. It directly depends on the situation.
Fill out an application for issuance of a duplicate of a lost document. You can get it from the authorized body.
Pay for the production of relevant documentation.
Submit a request to one or another service. If a person applies to the MFC, he will be given a certificate of acceptance of the application.
Pick up a certificate of the established form.

It sounds easy, but in reality sometimes difficulties arise. Especially if citizens have not prepared in advance for operations. Has the person lost his documents? What to do? How to recover papers via the Internet?

Dates of issue

After the victim has submitted all the necessary documentation for passport restoration, the competent authorities are obliged to notify the latter of the exact date of issue of the document. As a rule, such actions are carried out by employees of the Russian Ministry of Internal Affairs by telephone or via email.

After submitting a complete package of documents, the applicant can clarify information on the progress of consideration of the previously submitted application any day at the reception time.

Current legislation provides for the following deadlines for passport renewal:

Within a period of no more than 10 days from the date of acceptance of the application for theft of a passport, provided that the applicant is registered in the territory controlled by the migration department of the Ministry of Internal Affairs of the Russian Federation, which accepted his application, and the specified document was previously issued by this department.
Within no more than 30 days from the date of registration of the application for passport theft, if the citizen is not registered in the territory under the jurisdiction of the migration unit of the Ministry of Internal Affairs of the Russian Federation that registered the latter’s appeal, or if the stolen document was previously issued by another department.

The specified period for issuing a new identification document for a citizen of the Russian Federation applies, including in situations where the citizen is registered at the place of residence or when the latter does not have any kind of registration at all, as well as in the case of the issuance of a stolen passport by other units of the Ministry of Internal Affairs of the Russian Federation. For example, the Federal Migration Service of the Russian Federation.

Certificates for restoration of real estate documents

What to do if you have lost your documents for your apartment? The answer directly depends on what kind of paper we are talking about. If it is about legal matters, you need to act according to the instructions you have studied. The corresponding papers are re-issued at notary offices.

If a person has lost the Unified State Register of Real Estate (USRN) extract (since 2020 it replaces the certificate of ownership), there is no need to contact the police. Moreover, you don’t need to worry about restoring the relevant certificate either. This is due to the fact that once every 5 years it already loses its reality.

To restore the USRN extract, a citizen only needs to have:

passport;
a petition in the prescribed form;
receipt for payment of the fee for the document.

If there is a title document or a copy thereof, you can attach the relevant extracts to the petition. Based on them, documents for the apartment will be re-issued.

Important: USRN data is publicly available. Any citizen can receive an extract of the established form.

What to do if you get a loan?

If a citizen is not lucky enough to become involved in a story related to the registration of a false loan for him, then the chances of successfully finding the fraudster and collecting the debt from him are catastrophically small. The only way for the victim to save their money is to use the following algorithm of actions:

Sending a request to the BKI to provide the citizen with his credit history;
Requesting a personal credit file from a banking institution, which will make it possible to verify that the loan was actually issued using the latter’s passport data.
Submitting a statement to the bank about fraudulent activities in which the victim’s passport was used;
Contacting law enforcement agencies with a statement to initiate a criminal case on the fact of forgery or use of false documentation;
Applying to the court with a statement of claim against the bank that issued the illegal loan if the organization insists that the loan was issued legally.

However, according to practice, a citizen needs to make a lot of efforts to prove his innocence. For example, the latter can provide evidence of his absence from the city at the time of the fraudulent operation with his passport. In addition, the victim must submit a statement addressed to the police about the theft of his passport, accepted by the Ministry of Internal Affairs officers earlier than the illegal loan was taken.

Terms of service

Where to go if you have lost your car documents? For the policy - to the insurance company, for the title document - to the notary's office, and for other car certificates - to the traffic police or MREO. The main thing is to submit applications taking into account your place of registration.

How long does it take to produce certain documents? It is extremely difficult to answer accurately. It all depends on what kind of certificate is being restored.

Has the person lost his documents? We found out what to do in this case. The wait time for documents varies. On average - from 10 to 15 days. In some cases - a month.

The exception is car registration statements. They are processed in about an hour. That is, at the time of applying for them. Only rarely do you have to wait longer.

Important: for more accurate information, it is better to contact the specific authorized body. It is only worth noting that processing documents through the MFC and other intermediaries takes much more time.

Losing your passport: is it so scary?

The Russian passport is the main document identifying a citizen on the territory of the Russian Federation. That is why the loss of a Russian passport is a rather serious matter. Moreover, the Code of Administrative Offenses of the Russian Federation has Art. 19.16, which involves the imposition of administrative liability for damage or loss of a Russian passport - intentional or due to negligence. The sanction for this article, however, is not so serious - a warning or a fine of 100 to 300 rubles. But the very fact that the loss of a passport has been elevated by the legislator to the rank of an offense indicates the degree of responsibility associated with the careful storage of this document.

It should be noted that the application of Art. 19.16 in relation to the one who lost the passport, is possible only if his guilt is proven.

Now about something more serious. If you have lost your passport and have not submitted a corresponding application to the Department of Internal Affairs for quite a long time, then when filing an application, officials may see in your actions the elements of Art. 19.15 Code of Administrative Offenses: residence of a citizen at his place of residence without an identity document. Sanction - fine from 2,000 to 3,000 rubles. (for residents of Moscow and St. Petersburg, the amount of the fine increases from 3,000 to 5,000 rubles).

Have you realized all the responsibility? Then let's try to answer the question: what to do if you lost your passport?

Service cost

We have already reviewed the list of necessary documents to restore a lost passport and other basic civil papers, but how much does the corresponding service cost? This is another question without a clear answer.

At the moment, you can focus on the following duties:

1,500 rubles - plastic STS, lost/damaged/stolen passport;
from 350 rubles - USRN extract;
from 1,000 rubles - title documents through notaries;
800 rubles - PTS;
500 rubles - STS on paper.

These are the main fees. You can reduce them (except for notary services) by 30% by making payments through State Services.