Features of the service
The preparation of hot water for the needs of hot water supply occurs in centralized heating boiler houses, in the same place where the coolant of the heating system is heated.
Boiler rooms can be connected to a looped DHW system or be a dead-end type - designed for a group of houses or one house (for example, rooftop boiler rooms). The closer the consumer is to the source of hot water (boiler room), the better the quality of the service provided and the higher the water temperature. However, connecting to loop networks is preferable from the point of view of reliability and uninterrupted hot water supply.
The service includes:
- Boiler room maintenance. Unlike heating, hot water supply is provided all year round, while boiler houses switch to summer (minimum) operating mode.
- Trail maintenance.
- Carrying out scheduled repair work on networks.
Water heated in the boiler room for an open (unclosed) DHW system enters consumer apartments through supply water pipes, distributed through intra-house DHW networks.
The temperature of hot water for consumers is regulated by sanitary and legal standards and is +50…+65 °C. In reality, it often does not exceed +40 °C.
This is due to heat losses during the supply of coolant along routes (poor pipe insulation, gusts) or due to low temperature at the outlet of the boiler room. Boiler room operators adjust output parameters based on outside air temperature.
The service provider’s task is to provide apartments with a utility resource of appropriate quality.
Sometimes the heating network justifies poor-quality service provision by the deplorable state of the networks - routes built in the last century that require major repairs will not withstand temperature changes in winter if the parameters of the coolant at the exit from the boiler room are maintained at the standard level.
It turns out to be a vicious circle - many residents often do not pay for hot water due to its low temperature or refuse this service altogether, switching to heating water with electric boilers. And heating network enterprises cannot carry out repair work, because... the population's debt to pay does not provide them with an influx of cash.
In the video about the hot water service
Bottom line
Whether or not to pay for a hot water service if it turns out to be of insufficient quality is a purely personal matter.
It is important to understand that if you decide to take the path of non-payment, you do not need to simply create debts. It is necessary to collect the evidence base according to the following scheme: carry out commission measurements of water temperature, send the results to the company providing the services
Be sure to receive an official response explaining the reasons for the poor quality of the service. Having collected a package of evidence, you can go to court to assert your rights.
What is the essence of the concept of water disposal, decoding of DPU and KPU in the receipt
The preparation of hot water for the needs of hot water supply occurs in centralized heating boiler houses, in the same place where the coolant of the heating system is heated.
Boiler rooms can be connected to a looped DHW system or be a dead-end type - designed for a group of houses or one house (for example, rooftop boiler rooms).
The closer the consumer is to the source of hot water (boiler room), the better the quality of the service provided and the higher the water temperature.
However, connecting to loop networks is preferable from the point of view of reliability and uninterrupted hot water supply.
The service includes:
- Boiler room maintenance. Unlike heating, hot water supply is provided all year round, while boiler houses switch to summer (minimum) operating mode.
- Trail maintenance.
- Carrying out scheduled repair work on networks.
Water heated in the boiler room for an open (unclosed) DHW system enters consumer apartments through supply water pipes, distributed through intra-house DHW networks.
The temperature of hot water for consumers is regulated by sanitary and legal standards and is +50…+65 °C. In reality, it often does not exceed +40 °C.
This is due to heat losses during the supply of coolant along routes (poor pipe insulation, gusts) or due to low temperature at the outlet of the boiler room. Boiler room operators adjust output parameters based on outside air temperature.
The service provider’s task is to provide apartments with a utility resource of appropriate quality.
Sometimes the heating network justifies poor-quality service provision by the deplorable state of the networks - routes built in the last century that require major repairs will not withstand temperature changes in winter if the parameters of the coolant at the exit from the boiler room are maintained at the standard level.
It turns out to be a vicious circle - many residents often do not pay for hot water due to its low temperature or refuse this service altogether, switching to heating water with electric boilers. And heating network enterprises cannot carry out repair work, because... the population's debt to pay does not provide them with an influx of cash.
In the video about the hot water service
Bottom line
Whether or not to pay for a hot water service if it turns out to be of insufficient quality is a purely personal matter.
It is important to understand that if you decide to take the path of non-payment, you do not need to simply create debts. It is necessary to collect the evidence base according to the following scheme: carry out commission measurements of water temperature, send the results to the company providing the services
Be sure to receive an official response explaining the reasons for the poor quality of the service. Having collected a package of evidence, you can go to court to assert your rights.
Cold water and hot water on the receipt, what is it?
The list of all utility services subject to mandatory payment by consumers is clearly stated in Article 154 of the Housing Code of the Russian Federation. It also states that utility companies have the right to use abbreviations to designate a particular service.
The law states that it is strictly prohibited to change names and their abbreviations, and they must comply with current recommendations. Considering the fact that there are a lot of abbreviations in the receipt, users often have the question of what cold water is.
The abbreviation HVS refers to cold water supply, and the abbreviation DHW refers to hot water supply. In addition, in payment documents the column may contain the term HVS DPU.
It means that payment for consumed cold water occurs on the basis of a common house meter.
If the receipt indicates the HVS KPU, this means that the consumer in the apartment has his own metering device, on the basis of which payments are made.
What is sewerage in utility bills in 2018
In utility bills, drainage is entered on a separate line. To determine the volume of water that goes down the drain, the readings of individual meters for hot and cold water or average monthly consumption standards are used. In the first case, this expense column is often called “Water disposal KPU”.
Since 2013, residents could find an additional line on the receipt “Water disposal ODN”. The abbreviation stands for “General Household Needs.” This is the amount of water that is spent on heating and cleaning entrances, basements, attics, watering house plants, “technical” losses, etc.
From 01/01/2017, the costs of drainage of “general” wastewater must be included in the costs of maintaining the property of the MDK. And their volume is calculated either using standards determined by regional authorities, or the amount of supplied resource according to common house (collective) sewerage meters, and if there are none, according to the water supply control unit.
That is, the management company (HOA, cooperative) does not have the right to write down “Water disposal for the maintenance of collective property” as a separate line. Such an overpayment must be contested through a claim or statement of claim in court.
Read here how to pay utility bills through the terminal.
How is it calculated
Calculation of utility fees in the presence of a utility bill is made using the formula:
Where cold water and hot water are the volume of cold and hot water consumed by apartment residents according to meters for the previous month.
Like other housing and communal services, sewerage is subject to federal or regional benefits:
- for invalids;
- veterans of WWII and other wars;
- heroes of Labor, heroes of Russia and the USSR;
- pensioners;
- large families (having 3 or more children);
- single mothers;
- low-income people and some other categories of citizens.
Benefits are issued at the social welfare department or at the management company. In this case, up to 50% of utility costs will be covered by the federal or regional treasury.
Current tariffs
Tariffs and standards are set by regional authorities. Thus, in the capital in 2020, the Decree of the Government of the Mountains is in force. Moscow No. 848 dated December 13, 2016. According to this act, the rate was indexed in July 2020; sewerage prices have increased by about 7% compared to the previous value.
An increase in fees for housing and communal services in the middle of the year occurred in all regions of the country:
Example. A metropolitan family used 8.3 m³ of cold and 4.1 m³ of hot water during the month according to the apartment meter. The total volume of water supply and, accordingly, wastewater disposal is 12.4 m³. The family must pay for sewerage an amount equal to 12.4 * 25.12 = 311.49 rubles.
If there is no counter
If there are no meters, water disposal is calculated according to the average monthly water consumption standards in force in the constituent entity of the Russian Federation.
The calculation includes the value of the standard, the number of registered (including temporary) residents and the tariff:
Standards are also set at the regional level and depend on the area of the room, the presence and number of baths, sinks or sinks, climate zone, condition of the centralized sewer system, etc.
For example:
Moreover, according to Resolution No. 354, if meters are not installed in a house, but there is a technical possibility for this, the standard is applied with an increasing factor. In 2020 it is 1.5.
Example. A Moscow family of 2 people bought a new building with a mortgage and did not have time to install individual meters in it. Accordingly, it pays for the use and disposal of water according to standards multiplied by the increasing coefficient and the number of registered ones. Thus, the cost of wastewater disposal will be 11.68 * 2 * 25.12 * 1.5 = 880.20 rubles.
They pay for sewerage, like other utilities and housing services, until the 10th of the next month. If you discover an error in the receipt, you need to submit a free-form recalculation application to the management organization (homeowners' association, cooperative). If the issue cannot be resolved amicably, the matter is resolved in the district court at the location of the property.
Here you can find a sample certificate for a subsidy for utility bills.
Ministry of Construction proposes to abolish mandatory social norms for electricity
Counter or standard
Amounts for individual consumption
(utilities used in the apartment) and for
general house needs
(GDN; for example, expenses for heating and lighting of the entrance) in the payment order should be posted in different columns.
There are cases when the amount of payment for the use of utilities per person per person exceeded the amount of individual consumption in apartments.
This can happen when payments to ODN are calculated not according to meters, but according to standards (with an increasing factor due to the lack of a meter).
However, so far the practice is not in favor of residents.
You also need to remember that if more than 10% of a family’s income is spent on paying for housing and communal services in Moscow, you can receive government support in the form of subsidies.
In this case, you must contact the regional department of housing subsidies, presenting a certificate of income and a certificate of ownership. At the same time, there should be no excess living space: the established standards are 33 square meters. m per person, 42 sq. m - for two.
What to do if the bill is too high
If it turns out that the bill is inflated, you need to file a complaint with the management company. If she does not answer, you can file a complaint with the Housing Inspectorate (you can also write there immediately, without waiting for a response from the Criminal Code). You can also contact your regional tariff commission.
“The housing inspectorate can be asked to conduct an inspection, on the basis of which a recalculation will be made.
Payment for gas supply is calculated according to the tariff for each consumer living in the apartment.
Limit indices
The maximum index of changes in the size of citizens' payments for utility services is a universal tool for monitoring charges for hot and cold water supply, sewerage, heating, and gas. Changing the fee above the maximum index is unacceptable and should entail an immediate response from the executive authorities to eliminate this situation.
In the capital, the maximum index was approved by Order of the Mayor of Moscow dated June 30, 2014 No. 542-RM and from November 1 to December 31, 2014 it is 6.5 percent.
If you pay using a home metering device (DPU), the payment document indicates the abbreviations: “HVS DPU”, “DHW DPU” and “Water drain. DPU" - cold and hot water supply, water disposal according to the readings of the house water meter.
Source: https://mr-build.ru/newteplo/otop-osn-pl-cto-eto.html
Cold water supply and hot water supply in the receipt - what is it?
The list of all utility services subject to mandatory payment by consumers is clearly stated in Article 154 of the Housing Code of the Russian Federation.
It also states that utility companies have the right to use abbreviations to designate a particular service. The law states that it is strictly prohibited to change names and their abbreviations, and they must comply with current recommendations. Considering the fact that there are a lot of abbreviations in the receipt, users often have the question of what cold water is.
The abbreviation HVS refers to cold water supply, and the abbreviation DHW refers to hot water supply. In addition, in payment documents the column may contain the term HVS DPU. It means that payment for consumed cold water occurs on the basis of a common house meter. If the receipt indicates the HVS KPU, this means that the consumer in the apartment has his own metering device, on the basis of which payments are made.
Water drainage on the receipt - what is it and what does it come with?
Knowing how to calculate drainage, the consumer can accurately pay the required amount. The case with apartment buildings has an interesting nuance: if there is no common building meter, then the housing and communal services make payments through communication with the company that supplies a specific service. Currently, the popularity of individual meters has sharply increased for a simple reason: the device is located by the owner of the premises, which makes the task easier: finding out the drainage system. To better understand the calculation procedure, an example should be given to show what the calculation operation looks like.
We recommend reading: Is there a way to register for a pensioner and disability?
It follows that water supply and sanitation are different categories, contrary to popular belief that they are the same thing. It should be noted that water supply is more expensive than its “brother” - this is due to the fact that water supply also includes the actions of heating and cooling water.
What is sewerage in utility bills in 2018
In utility bills, drainage is entered on a separate line. To determine the volume of water that goes down the drain, the readings of individual meters for hot and cold water or average monthly consumption standards are used. In the first case, this expense column is often called “Water disposal KPU”.
Since 2013, residents could find an additional line on the receipt “Water disposal ODN”. The abbreviation stands for “General Household Needs.” This is the amount of water that is spent on heating and cleaning entrances, basements, attics, watering house plants, “technical” losses, etc.
From 01/01/2017, the costs of drainage of “general” wastewater must be included in the costs of maintaining the property of the MDK. And their volume is calculated either using standards determined by regional authorities, or the amount of supplied resource according to common house (collective) sewerage meters, and if there are none, according to the water supply control unit.
That is, the management company (HOA, cooperative) does not have the right to write down “Water disposal for the maintenance of collective property” as a separate line. Such an overpayment must be contested through a claim or statement of claim in court.
Read here how to pay utility bills through the terminal.
How is it calculated
Calculation of utility fees in the presence of a utility bill is made using the formula:
Where cold water and hot water are the volume of cold and hot water consumed by apartment residents according to meters for the previous month.
Like other housing and communal services, sewerage is subject to federal or regional benefits:
- for invalids;
- veterans of WWII and other wars;
- heroes of Labor, heroes of Russia and the USSR;
- pensioners;
- large families (having 3 or more children);
- single mothers;
- low-income people and some other categories of citizens.
Benefits are issued at the social welfare department or at the management company. In this case, up to 50% of utility costs will be covered by the federal or regional treasury.
Current tariffs
Tariffs and standards are set by regional authorities. Thus, in the capital in 2020, the Decree of the Government of the Mountains is in force. Moscow No. 848 dated December 13, 2016. According to this act, the rate was indexed in July 2020; sewerage prices have increased by about 7% compared to the previous value.
An increase in fees for housing and communal services in the middle of the year occurred in all regions of the country:
Example. A metropolitan family used 8.3 m³ of cold and 4.1 m³ of hot water during the month according to the apartment meter. The total volume of water supply and, accordingly, wastewater disposal is 12.4 m³. The family must pay for sewerage an amount equal to 12.4 * 25.12 = 311.49 rubles.
If there is no counter
If there are no meters, water disposal is calculated according to the average monthly water consumption standards in force in the constituent entity of the Russian Federation.
The calculation includes the value of the standard, the number of registered (including temporary) residents and the tariff:
Standards are also set at the regional level and depend on the area of the room, the presence and number of baths, sinks or sinks, climate zone, condition of the centralized sewer system, etc.
For example:
Moreover, according to Resolution No. 354, if meters are not installed in a house, but there is a technical possibility for this, the standard is applied with an increasing factor. In 2020 it is 1.5.
Example. A Moscow family of 2 people bought a new building with a mortgage and did not have time to install individual meters in it. Accordingly, it pays for the use and disposal of water according to standards multiplied by the increasing coefficient and the number of registered ones. Thus, the cost of wastewater disposal will be 11.68 * 2 * 25.12 * 1.5 = 880.20 rubles.
They pay for sewerage, like other utilities and housing services, until the 10th of the next month. If you discover an error in the receipt, you need to submit a free-form recalculation application to the management organization (homeowners' association, cooperative). If the issue cannot be resolved amicably, the matter is resolved in the district court at the location of the property.
Here you can find a sample certificate for a subsidy for utility bills.
What is Water Disposal in Housing and Utilities Receipts
number of synonyms: 2 drainage (1) ... Dictionary of synonyms drainage - A set of sanitary measures and technical devices that ensure the removal of wastewater outside a populated area or industrial enterprise [Terminological dictionary for construction in 12 languages (VNIIIS Gosstroy USSR)]... ... Technical Directory translator WATER RESERVE is a technological process that ensures the reception of wastewater from subscribers with its subsequent transfer to treatment facilities (Resolution of the Government of the Russian Federation dated 12.02.99 N 167 On approval of the Rules for the use of systems... ... Ecological Dictionary WATER RESPIRATORY - A technological process that ensures the reception of wastewater from subscribers their subsequent transfer to sewage treatment plants. Dictionary of business terms.
Drainage, as stated in the Rules for the Provision of Public Utilities (Government Decree No. 307 of May 23, 2006), #8212
;
This is the removal of domestic wastewater from a residential premises through the connected network. Moreover, water disposal #8212; This is not only a drainage of used hot and cold water
, that is, sewerage, but a technological process that includes the removal of wastewater, its transportation to treatment facilities, subsequent treatment and disposal.
Ministry of Construction proposes to abolish mandatory social norms for electricity
Counter or standard
Amounts for individual consumption
(utilities used in the apartment) and for
general house needs
(GDN; for example, expenses for heating and lighting of the entrance) in the payment order should be posted in different columns.
There are cases when the amount of payment for the use of utilities per person per person exceeded the amount of individual consumption in apartments.
This can happen when payments to ODN are calculated not according to meters, but according to standards (with an increasing factor due to the lack of a meter).
However, so far the practice is not in favor of residents.
You also need to remember that if more than 10% of a family’s income is spent on paying for housing and communal services in Moscow, you can receive government support in the form of subsidies.
In this case, you must contact the regional department of housing subsidies, presenting a certificate of income and a certificate of ownership. At the same time, there should be no excess living space: the established standards are 33 square meters. m per person, 42 sq. m - for two.
What to do if the bill is too high
If it turns out that the bill is inflated, you need to file a complaint with the management company. If she does not answer, you can file a complaint with the Housing Inspectorate (you can also write there immediately, without waiting for a response from the Criminal Code). You can also contact your regional tariff commission.
“The housing inspectorate can be asked to conduct an inspection, on the basis of which a recalculation will be made.
Payment for gas supply is calculated according to the tariff for each consumer living in the apartment.
Limit indices
The maximum index of changes in the size of citizens' payments for utility services is a universal tool for monitoring charges for hot and cold water supply, sewerage, heating, and gas. Changing the fee above the maximum index is unacceptable and should entail an immediate response from the executive authorities to eliminate this situation.
In the capital, the maximum index was approved by Order of the Mayor of Moscow dated June 30, 2014 No. 542-RM and from November 1 to December 31, 2014 it is 6.5 percent.
If you pay using a home metering device (DPU), the payment document indicates the abbreviations: “HVS DPU”, “DHW DPU” and “Water drain. DPU" - cold and hot water supply, water disposal according to the readings of the house water meter.
Calculation of charges for cold and hot water for apartments where no control units are installed is carried out in accordance with the resolution of the Moscow Government dated February 10, 2004 No. 77-PP.
From the volume of water consumption according to the readings of the house meter, the volume of consumption for all apartment devices, the volume of consumption for non-residential premises (if the house has, for example, shops, a hairdresser, etc.) are subtracted, and also general household expenses are deducted, which are determined according to the readings metering device installed at the place where water is collected for general household needs.
They are installed by resource supply organizations.
Previously, Gazeta.Ru wrote
that resource supply organizations often sabotage the installation of meters, since the standards bring them much more income.
If such a problem is discovered, you need to contact the Housing Inspectorate.
Pay attention to square meters and number of residents
You should check whether the area of the apartment is indicated correctly on the payment slip. Heating and payments for major repairs are calculated on a per square meter basis. Regional authorities allocate subsidies that compensate for part of the payments, but they operate only within the social norm (in Moscow this is 33 sq. m for one person, 42 sq. m for two), explains Valery Novikov. You will have to pay for housing surpluses.
Also, do not rush to register new residents.
What is hvs kpu and dpu in the receipt
08.04.
2018
The situation is as follows, in our apartment, before installing water meters, the calculation of consumption was calculated according to DPU DHW DPU 50m3 per month Cold water supply DPU 49m3s per month For those who do not know cold water supply DHW hot water supply DPU - house metering device KPU - apartment metering device In another apartment in another area, we have had water meters for a long time, and despite the fact that we very often use a washing machine, a dishwasher, we wash ourselves by filling a two-seater Jacuzzi, we wash our hands in the shower, we wash the water, we drink water, and we use the toilet at full capacity, the total consumption of hot water + hot water is approximately 5-10 m3. Okay, we think since we don’t have meters in this apartment, then the EIRC can mock as it wants, taking revenge on conscientious payers for malicious non-weavers. We didn’t wait long and experience injustice, we installed and registered water meters in the Otradnitsa apartment as required, well, we think now everything will be fair, now we’ll pay according to our consumption, now we’ll be happy.
What does the abbreviation HVS DPU mean?
The nuance is that if accounting is kept by an enterprise, then it will blame all kinds of losses in water and its temperature (for example, breakthroughs, leaks) on consumers, and they will pay for it. If a house has a communal meter installed, then residents will pay for the water and heat supplied to the house.
Cold water supply (CWS)
- The permissible duration of interruption in cold water supply is 8 hours (total) for 1 month
- The permissible duration of a cold water supply interruption is 4 hours at a time, in case of an accident in centralized engineering support networks
- The composition of water must necessarily comply with sanitary standards SNiP 2.04.02-84
- Pressure in the cold water supply system in apartment buildings and residential buildings - from 0.03 MPa (0.3 kgf/sq. cm) to 0.6 MPa (6 kgf/sq. cm)
- The pressure in the cold water supply system at the water taps is not less than 0.1 MPa (1 kgf/sq. cm)
Hvs on the receipt what is it
Water supply and sewerage are two completely different utilities. Water supply means that cold water goes through cleaning and disinfection before entering the apartment, and hot water is heated to a certain temperature.
Drainage is the removal of any waste water from the apartment. The service involves the primary purification of water and its direction to the sewer system. This is a complex technical process consisting of several stages.
After the water is drained, it is delivered to treatment facilities, where it undergoes multi-stage purification and is disposed of.
Cold water supply (CWS)
Cold water supply (CWS) is a round-the-clock provision of cold drinking water to the consumer of appropriate quality, supplied in the required volumes through the connected network to the residential premises or to the water stand.
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For each hour of exceeding the permissible duration of a cold water supply interruption, calculated in total for the billing period in which the excess occurred, the amount of the utility fee for such billing period is reduced by 0.15 percent of the fee.
Opinions of the arbitration and appeal courts
The first court to consider the case was the Arbitration Court of the Moscow Region. RSO insisted that the management organization must pay for the supplied resource according to meter readings. In response, the management company provided a counter-calculation of the debt, based on the application of calculation of payment for thermal energy used to heat water, in accordance with Decree of the Government of the Russian Federation dated May 6, 2011 No. 354. The figures that the RSO demanded were greater than those calculated by the UO.
The Arbitration Court of the Moscow Region decided to partially satisfy the claims of the RSO and recover from the management organization most of the amount demanded by the plaintiff as debt, penalties and payment of state fees for legal expenses. He explained that the heat supply organization calculates the fee incorrectly, so the management company must return the amount that will be obtained if the calculations are carried out correctly.
Although the requirements of the RSO were satisfied, it turned out that the court sided with the management organization, because it did not refuse to pay at all, but wanted to receive a correct calculation.
The heat supply organization was dissatisfied with this decision and filed an appeal with the Tenth Arbitration Court of Appeal, which overturned the decision of the Arbitration Court of the Moscow Region.
The Court of Appeal was guided by Art. 157 of the Housing Code of the Russian Federation and Federal Law No. 190-FZ of July 27, 2010, and proceeded from the need to determine the volume of thermal energy supplied for heating water during the disputed period according to the readings of a working meter previously installed for the subscriber, and not on the basis of the heating standard.
This time the management organization did not agree with the decision. She was confident that she was right and decided to appeal the case to the Arbitration Court of the Moscow District. But this court came to the defense of RSO and refused to satisfy the demands of the management organization, leaving the decision of the previous court in force.
The UO decided not to give up and filed a cassation appeal with the Supreme Court of the Russian Federation. In it, the UO referred to the incorrect application of the law and asked to cancel the said decisions of the courts of appeal and the district, leaving in force the decision of the Arbitration Court of the Moscow Region.
Representatives of the resource supplying organization objected to the satisfaction of the complaint, citing the legality and validity of the appealed decisions.
That Kpu In Receipt What Is It 2020
Consumption standards for ODN can be found on the official website of the local administration or your management company. Exceeding these standards is unacceptable by law, but the exception is the presence of an agreement signed by the general meeting of residents.
- lighting of the local area and entrance;
- functioning of the elevator and water supply pumps in the house;
- heating of technical premises and entrance;
- lighting of the elevator, attic and basement;
- cleaning of premises and local area;
- operation of intercom and video surveillance (if available);
- preparing the house for the heating season;
- cleaning communications.
Residents without meters will pay in full, since tariffs from January 1 will be calculated according to the increased increasing coefficient for all residents of the country. Housing and communal services tariffs will also change for those Russians who live in premises where a communal heat meter is not installed. The growth of electricity tariffs, unlike gas, will be slower for the population than previously expected.
The cold water component is determined:
There are many lines in this document, and each of them contains a service, the meaning of which cannot be quickly understood. Even a child knows that you need to pay for electricity, gas and heating. But what is drainage in utility bills?
If water is taken from a water supply source by some third-party organization that has the right to do so, or is processed to turn it into drinking water, then the tariff for cold water can be set based on the material costs of this organization per 1 m3 of water.
In order to understand this abbreviation, residents and owners of apartments in multi-storey buildings must have a complete understanding of all utility bills that are calculated for the services provided.
Tereshkova, 12 and 8 weather control systems have not yet been installed. However, energy-saving measures that have already been carried out (replacing windows in entrances and basements with plastic ones, insulating basements, partially replacing risers, etc.) have produced a good saving effect. Payments have decreased compared to last year.
It is not permissible to change the names of these services, although some regional housing and communal services arbitrarily enter into their own payment receipts such lines as “DHW heating”, “DHW replenishment” or “DHW and hot water discharge”. It is not at all necessary for the consumer to know how much it costs to heat water; what is important to him is the last price that is presented for payment.
Some of them continue to operate, setting, for example, tariffs and requirements for the quality of water supplied to apartments and then discharged into natural reservoirs.
It is unacceptable to change the names of these services, although some regional housing and communal services arbitrarily enter into their payment receipts such lines as “DHW heating”, “DHW replenishment” or “DHW and hot water drainage”. It is not at all necessary for the consumer to know how much it costs to heat water; what is important to him is the final amount that is presented for payment.
Drainage KPU - water disposal of some KPU. I’ve never even heard about collective metering devices for wastewater disposal, let alone apartment ones. And for some reason, in the “quantity” column a figure is shown equal to the sum from the “quantity” column for cold water supply and hot water supply. Those. As much as it came into the apartment, so much went out. What about cooking, drinking, washing floors, etc., watering flowers? Many people still associate the increase in heat supply fees with the increase in tariffs. But that's not true. Charges for the service in the new heating season were made according to tariffs approved in the summer. And the amounts in payments increase when, due to cold weather, the temperature of the coolant increases and, accordingly, the volume of thermal energy consumption, which is recorded by collective metering devices.
Submit your meter readings to your supplier or management company every month. You can calculate for yourself how much sewerage costs and compare the amount received with the amount of payment indicated on the receipt.
If there is none, the management company makes calculations according to current standards and issues an invoice to the residents. In different regions, local governments set their own tariffs for wastewater disposal.
In the Payment Card What is it?
Tell me about this problem.. There is a 1-room apartment, no one is registered, no one lives. In February, four relatives lived there for several weeks. In April, a receipt arrives with a total amount of water of about 64 m3. In mid-May I install the meters and take the documents to the state police department. Today I took out a receipt from the box, where: cold water kpu -9m3 hot water kpu-6m3 water disposal kpu -15 m3
The question is, why are meter readings now taken into account along with house meters, meaning you have to pay even more? Is it possible to challenge last month for the same 64 cubic meters, it is unclear where they came from, provided that no one lived there? Why did the receipt suddenly show the number of residents: 4? Where can I complain about such chaos?
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KPU on the receipt
The concept of KPU drainage can be encountered by apartment owners in many buildings. It means drainage, that is, draining all wastewater. In this case, the total amount of hot and cold water spent for general house needs goes down the drain. However, this formulation is largely incorrect, which misleads consumers.
- There are no metering devices for water discharged into the sewer system that could separately calculate how much is spent on general household needs. Therefore, this column can indicate almost any values that will be convenient for the service provider, since the end consumer will not be able to verify or refute them;
- laws do not contain this wording. What payments the management company can demand from people is prescribed by law. Therefore, all correct columns contain the entry “common house” or “common.” metering devices. You can actually check them and compare the charged fee with the real values.
Water disposal kpu in the receipt what is it
In the absence of metering units, the costs of consumed cold and hot water, and, consequently, the amount of water disposal, are determined according to standards approved by local authorities in each region of the Russian Federation and in cities of federal significance - Moscow and St. Petersburg.
- There are no metering devices for water discharged into the sewer system that could separately calculate how much is spent on general household needs. Therefore, this column can indicate almost any values that will be convenient for the service provider, since the end consumer will not be able to verify or refute them;
- laws do not contain this wording. What payments the management company can demand from people is prescribed by law. Therefore, all correct columns contain the entry “common house” or “common.” metering devices. You can actually check them and compare the charged fee with the real values.
How to refuse KPU maintenance
By the way, the Consumer Protection Society characterizes the imposed
and all sanctions will actually begin from this year, because the absence of a certificate of timely verification is equated to the absence of a meter as such, accordingly the Criminal Code will begin to charge at the current tariff, this time, but here the Jewish nature of some residents is very often included: and There are two people registered with me, but four people live, it’s more profitable for me without meters, and this case is now provided for: starting this year, increasing coefficients are being introduced to calculate the cost of water in apartments that are not equipped with water meters https://www.rg.ru/201. /schetchik.html.
When checking water meters, unscrupulous organizations often allow pensioners or simply inattentive people to sign an Agreement for the maintenance of water meters (MOT for meter maintenance). In 2020 they charge about 50 rubles a month for this, 600 rubles a year, 3000 rubles for 5 years.
How to deal with this scam?
Additionally, I inform you that during the conclusion of this agreement my civil rights were violated: i.e. I did not know that I was signing such an agreement; the citizen who introduced himself as an employee of STEK LLC did not let me read the agreement and did not explain the procedure and essence of this agreement.
Tariff calculation in an apartment building
Payment for sewerage is made taking into account the indicators of water used. The volume of water spent is taken into account.
The funds from this payment are used by the utility to arrange the transportation of the waste liquid to special treatment facilities.
This indicator is calculated very simply: hot water supply (hot water supply + hot water supply) is multiplied by the established tariff. This formula is provided for by law, so even if the resulting amount is large, you cannot avoid paying for drainage services.
Features of drainage in the house:
- In an apartment building, it is customary to use common building equipment for accounting. It is based on the indicators of such a device that the drainage fee is calculated.
- If there is no communal equipment, the utility company will be billed for this service.
- Some owners install their own meter in the apartment. Before installing such a device, you must submit an application. Only after obtaining permission is the device mounted and sealed.
In order not to pay for extra cubic meters, it is recommended to pay attention to information about the amount of hot and cold water used. If the sum of these values in the payment slip is less than the figure indicated in the “sewage” column, you should file a complaint with the court
Fee for - technical - maintenance of water meters
On September 15, 2010, user anti-tsj contacted Rospotrebnadzor with an appeal regarding the illegality of fees for maintenance of water meters. On September 20, 2010, Rospotrebnadzor reported that his appeal had been sent to the Moscow City Government for consideration and response to the applicant. On October 30, 2010, he received a response from the Department of Housing and Public Utilities and Public Improvement of the City of Moscow. On October 5, 2010, I received a response from Deputy of the State Duma of the Russian Federation Galina Petrovna Khovanskaya (A Just Russia faction) to my appeal about the illegality of fees for the maintenance of water meters. On October 29, 2010, another response came from the FAS Russia. There is also a response from the prosecutor's office.
Money flows and flows...
In response to the illegal extortion, the YABLOKO party received numerous complaints from Muscovites. We responded by sending appeals to the Federal Antimonopoly Service for Moscow, the Federal Antimonopoly Service, the Prosecutor General's Office, and Rospotrebnadzor. On October 8, the consideration of the case began at the Federal Antimonopoly Service in Moscow. However, the results of the case are still unknown. The information is not provided in any form.
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