If residents of the upper floors observe leaks in their home, then care must be taken to convey this fact to the management company. She is the one who should be responsible for repairing the leaky roof; you should not try to do it yourself.
An apartment can suffer greatly from a leak, not to mention the threat of a short circuit. Even if the ceiling does not drip, but just gets wet, this is already a reason to contact the housing and communal services. This article will tell you how to correctly write an application for roof repair.
Causes of leakage and its consequences
An apartment on the top floor is a priori at risk, since even with a slight violation of the roof's tightness, a leak may occur, which will first appear on the ceiling of the home. If the leak is small, then only wet spots begin to appear, but every day they can become larger, and as a result the situation can become emergency.
The management company must react immediately to such a situation and take appropriate measures. Delay in this matter is fraught with certain consequences:
- If stains appear only in wet weather, then over time they will turn the repair into an obscene appearance, as a result of which measures to update it will be required.
- With the appearance of stains, the humidity in the apartment will rise to a maximum level, which can lead to the appearance of fungus on the walls and ceiling, and in extreme cases, even on the furniture.
Important! There is no point in carrying out finishing work until the cause of the leak has been eliminated, that is, the roof's tightness has not been restored.
Call or letter?
Damage or physical wear of the roof entails a violation of the tightness of the coating and, as a result, the penetration of moisture into the roofing pie. Residents of the top floor of apartment buildings systematically face this problem. A wet ceiling and walls during active spring melting of snow or during rains means that the roof is leaking.
Why is it necessary, when the first signs of a leak appear, to contact the management organization that is responsible for the technical condition of the residential building? The sooner the causes of moisture penetration are eliminated, the less damage to the building’s building structures will occur.
. In addition, in a serious emergency situation, there is a high risk of flooding of premises, and this is not only damaged finishing, but also water damage to household electrical appliances and furniture, and the risk of electrical short circuit.
If small leaks occur, do not wait for the situation to worsen. Constantly wet building structures are a favorable habitat for fungus, which is not so easy to get rid of. It is worth considering that until the cause of the leak is eliminated, it is pointless to make repairs in the affected apartments.
So, if you find wet spots or water dripping from the ceiling, you should immediately alert the utility services - contact the management organization that manages the building with the affected apartment. The most efficient way is a telephone call to the reception or technical services. It is important to force the person receiving the call to formalize it in the form of an official complaint from a specific person, indicating the time of the call. However, practice shows that oral appeals (even with a personal visit to the housing department or criminal management office) rarely lead to results. You are much more likely to draw the attention of responsible people to the problem if you write a statement about a roof leak.
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Be sure to read: Defective sheet for roof repair: draw up according to the sample
Actions of the responsible person
The written application is considered within 14 days, after which a commission is sent to the apartment to assess the nature of the damage and the damage caused.
Advice! In order for the owner to have evidence on hand, at the time of the commission’s visit, it is necessary to call the neighbors and take several photos, which the commission members must endorse.
After assessing and analyzing the damage, the technician calculates the necessary repair work and draws up a cost estimate.
If no action has been taken from the management company after 14 days, then you need to contact higher organizations, for example, the head of housing and communal services of a district or city. The application is written to him in the same form as to the management company. For this purpose, an application is also written addressed to the head of the relevant department. The complaint must be submitted, as in the previous case, in two copies. It is necessary to attach documents such as the applicant’s passport, a certificate of ownership of the apartment or an agreement according to which the apartment is considered rented. The administrative apparatus will consider this application within 30 days and send a written response to the applicant.
If in this case, the apartment residents cannot wait for the results, then the only and most reliable way out will be to go to court against the management company. You can go to court, either at your place of residence, or in a district or regional court. The same documents are attached to the statement of claim; in the same way, you need to receive your copy in hand with a signature and date from the authority.
What to write in an application for roof repair?
The application form is standard: in the upper right corner there is a “header” in which the details of the management company, address and full name of the property owner/tenant are indicated. Next, in the middle of the sheet, write the word “Statement” and below – the actual text of the claim.
Application for roof repair - sample
:
To the Head of Housing Office No. 74
Ponomarev E.N.
Copy: to the head of housing and communal services
Sovetsky district of Lipetsk
From a resident of house No. 8,
Be sure to read: Contract for roof repair - sample for writing
managed by Housing Office No. 74
Samartseva V.I.
Lipetsk, Sovetsky district, st. Polevaya 8. sq. 36
House. tel. xxxxxxxxxxxxx
Statement
I ask you to take urgent measures to repair the roof in house No. 8 on Polevaya Street due to the fact that it has multiple damages. The destruction of the roofing resulted in numerous leaks in apartment 36, which is located on the top floor.
I would like to note that the roof in our house has not been repaired since 1993 and it has become completely unusable; residents have repeatedly drawn the attention of housing office representatives to this fact.
My family and I have been living at the address indicated since 1992; I have attached documents on the right to use the apartment. I have no debts for utilities.
After prolonged rains in my apartment, located on the 9th floor, as a result of leaks, the plaster covering of the ceiling in one of the rooms and the kitchen was damaged, the wallpaper became wet and came off the walls. The leaking water not only caused serious damage to the repairs, but also caused a short circuit in the socket, resulting in the TV being damaged.
In connection with what was written above, I ask you to form a commission that will inspect the damaged roofing, determine the scope of repair work and eliminate the cause of the leaks. These actions are provided for by Decree of the State Committee of Russia on Housing and Communal Services of March 9, 2004 No. 314.
Attached: certificate of absence of debt F-3.
Sincerely
(signature) Applicant Samartsev V.I.
Day month Year
The example provided will help you correctly structure the text of the application.
. It is best if the application contains a very detailed description of the damage caused and the consequences of constant leaks. It is important to indicate the consequences - both immediate and long-term bleak prospects. If possible, you should take photographs and attach them to your application. An assessment of the material damage caused will increase the weight of the appeal - the results of an officially conducted examination, receipts for finishing work performed in the apartment or damaged household appliances.
At the end of the application, you must provide a list of attached documents (certificates, photographs, receipts, etc.).
Awaiting roof repair
After submitting the application (with its mandatory registration), you should expect a visit from a technical worker who must inspect the roof for damage and draw up an appropriate report. Identified defects are eliminated by a team of workers sent by the management company.
Be sure to read: Estimate for roof repairs and its sample
To ensure that the wait for real action does not drag on indefinitely, it is recommended to systematically call housing and communal services representatives. In this case, the applicant will have an idea of the actions that the organization is taking to resolve his issue.
Compensation for damage in case of leakage
Situations also arise when an application has been submitted to the management company, but no action has yet been taken, and the residents of the apartments below are already complaining about a leak. In this case, residents have the right to demand compensation from the management company for the property that was damaged as a result of its inaction.
To do this, you need to submit an application to the court at your place of residence, indicating the details of the problem and citing facts about the damage. It would also be a good idea to indicate in the application what damage was caused to the property by the management company.
It is very difficult to independently prove the fact of damage caused by a leak, so it is better to conduct an independent examination. But it is worth remembering that the costs of carrying it out will fall on the shoulders of the owner. If the court confirms the fact of damage as a result of the management company’s inaction, then it will have to pay the applicant the requested amount of monetary compensation.
Also, since the company charges rent every month, and the repairs were not carried out on time, residents have the right to demand that the management company recalculate the rent for a certain period of time. For the money that the residents transfer every month, a scheduled inspection of the roof should be carried out, but since such a misunderstanding occurred, as a result of which someone else’s property was damaged, the management company did not fulfill its obligations to the residents.
Statement
How to write an application to a service organization? An application to the housing office about flooding of an apartment is written in free form. Generally accepted requirements must be met:
- A sample application to the housing office about flooding of an apartment can be obtained on the Internet. You must make changes in whose name you are writing the application (the head of the service organization). It is not necessary to indicate your full name; you can simply enter the positions and name of the organization.
- An application to the management company to fill an apartment must contain information about you: Federal name, who you are (owner, tenant), full address of residence. The first two points are written in the upper right corner. Then the word statement is written in the middle.
- The application for an apartment flood must contain information about the incident: the source of the incident, the damage received, the time and date of the incident.
- A statement about apartment flooding ends with a solution to the problem. For example, you ask to compensate you for the damage caused and indicate its value. You can attach your bank account details to transfer money to it.
The application to the house management may contain photographs; a copy of the bay act and an expert opinion (if available) must be attached to it. If several apartments were damaged, you can write one statement to the housing department about the incident, while distinguishing between the damage and the final claims. The result is a document of a collective nature; it must contain the signatures of all victims.
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An application for flooding of an apartment is drawn up and signed in two copies. Then one of them is handed over to an authorized employee of the service organization, the second remains with you with a receipt stamp. If you do not want to submit the application to the house management in person, you can use postal services: send a registered letter with notification. It is worth keeping the shipping receipt and receipt notification. A sample application to the housing department in this case will require more time to respond, since more time will be spent on receiving it.
Features of housing flooding (drawing up a report, etc.)
The concept of “apartment flooding” implies water leakage, its entry into the premises, and, as a result, damage to property .
When an apartment is flooded, not only the appearance of walls, ceilings, and flooring often deteriorates, but furniture and household appliances can also be damaged. In order to receive compensation for damaged things and be able to defend your position in the event of a lawsuit, you need to calm down, put aside your emotions and take the following steps.
The very first thing to do if your apartment is flooded is to eliminate the cause of the leak . If you can’t do it yourself, you need to contact your home’s emergency services.
Upon completion of work to eliminate the leak, the service specialists must issue you an accident report; you need to keep it; this document may be useful to you in the event of litigation.
When flooding an apartment, you need to determine who is at fault for the accident . If the flood was not the fault of your neighbors (an open tap valve, the use of faulty plumbing equipment), then together with them you need to call a special commission, which must describe the location of the damage and determine the culprit. To do this, you need to write an application for drawing up an act.
After inspecting the apartment, the commission must issue you a conclusion - an act of bay . This document, like the statement about flooding the apartment itself, can be used in court as evidence of the defendant’s guilt.
Next, you need to notify the person responsible for the accident. If the accident occurred due to the fault of the management company, you must independently or together with your neighbors (if their property was also damaged) write a claim for damages, attaching to it an application to the Housing Office, a flood report, and a report from the emergency crew.
In any case, in accordance with Article 1064 of the Civil Code of the Russian Federation, the person who caused the damage will be compensated for the damage.
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Sample application to the housing office about flooding of an apartment
Utilities, especially when it comes to your own apartment, are always associated with a lot of problems. One question is when the problems concern private home ownership and here you can only blame yourself for your troubles. And the problems look completely different in multi-storey buildings, where neighbors can cause damage.
A pipe or sewer rupture can occur randomly. That is why it is necessary to understand such situations. Provided that the neighbors are to blame for the flooding , for example, they forgot to turn off the tap, the claim is first submitted to the housing and communal services. To do this, it is necessary to submit a corresponding application to the housing and communal services , where competent specialists will check and establish the fact of violation or non-compliance with the rules for the use of water resources. They resort to this method of proving that they are right, provided that the neighbors refuse to compensate for losses.
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